学进去

During a recent long international trip, my youngest daughter got airsick again.

We were _______ our choices after landing in San Francisco for an overnight layover (中途停留).

When we stood in the middle of the terminal (航站楼), not only _______ how to get to our hotel, but also debating whether or not we should just turn around and go home, a pilot _______ us.

He quietly asked me if my 4-year-old daughter was the passenger who had gotten _______ on the flight. I nodded, half afraid someone was going to tell us we weren’t _______ to fly with her.

_______, he bent down to her level, opened up his bag and took out a pair of wings. While he was _______ the wings to her, the pilot kindly asked my young daughter how she was feeling. Like most kids, sometimes she is _______ about talking to strangers, but not this time. They spoke for 60 seconds, but in those 60 seconds, she went from feeling bad and _______ to walk around the airport to smiling ________ and jogging to the airport hotel.

As he walked away, she smiled and said, “He ________ about me.” My daughter is still young, but she is old enough to feel special when a pilot wants to check in on her. In that moment, the pilot was exactly the right one to make her feel better about flying. He ________ our day by taking two minutes out of his time.

It’s often the horror stories that make the headlines, but small, ________ moments are still happening all around us. I’m ________ to all in the travel industry—and beyond—that take those few minutes to make a ________ to the world.