学进去

阅读下面短文，根据其内容填空或回答问题。（1至4题每空不超过3个词，5题回答问题。）

Where was that cashier(收银员)? I looked at my watch impatiently. I hardly had enough time to eat a sandwich und rush buck to work.

I looked around the restaurant, but the cashier was nowhere insight. I waited, getting angry. I’d been standing there for at least ten minutes! But I tried to control my anger because I remembered Mom’s words “Whenever you find yourself in an unpleasant situation, just think about what is missing. If someone is unkind, then kindness is missing. If someone is hateful, then love is missing. If we can be what’s missing, then we’ll improve the situation.”

Later, a woman walked slowly towards me, “May I help you?” she asked. She looked so tired. No doubt, she was overworked. I took a deep breath with Mom’s words ringing in my head, I gave the woman my order and asked, “How are you today?” My question seemed to surprise her. She eyed me fora second before answering my question. “Not too good.” she said.

“I’m sorry,” I said. “I hope it gets better — starting right now.”

She looked at me and smiled, “Thanks! I hope you’re right.”

I thought to myself as I ate my sandwich. We’re all the same, really. We have problems and anger, we get tired, and we get hurt. We need to be nicer to each other.

1．The story might happen in a ________.
2．The writer became ________ about waiting for the cashier for at least ten minutes.
3．From the passage we can know, the writer’s mom is ________.
4．According to the passage, if someone is impolite, then ________ is missing.
5．Do you like the story? Why or why not?（请用完整的句子回答问题）
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