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Have you argued with a friend or done anything you regretted? ________ it’s hard to put things right, especially when your feelings are hurt. Knowing ________ to apologize (道歉) can help you become friends again and understand why you argue, ________ you’ll separate from each other forever.

Why do you argue?

You argue for all kinds of reasons. Your friend’s idea is ________ yours about something or your sister always drives you crazy. When you are ________ , you may say or do something to hurt others. Arguing with others is quite normal but it’s important to ________ it and learn from it.

What does an apology mean?

Everybody makes mistakes in his life. Apologizing is a good ________ of admitting (承认) your mistakes. In fact, it’s very difficult to say sorry to others. Most of the people think saying sorry means regretting what they’ve ________ done. But as long as you decide to correct your mistakes, you should ________. It’s believed that a good apology needs to show that you’re truly sorry, you want to be responsible for what you do and get forgiveness (原谅).

What if (万一) it’s not your mistake?

Sometimes the mistakes have ________ to do with you, but another person may force you to say sorry. Be sure to try talking about why you argue at first. If ________ of you still can agree with each other, what should you do? Keep ________ and ask a parent or a teacher for help.

Does apologizing always work?

As far as I know, an apology itself ________ be enough, so try to ask someone else how he felt while you were arguing. Explain your side too, and make ________ clear that you’ll try to avoid making the same mistake again. An apology isn’t a magic stick. It may ________ people time to understand and forgive.